Privacy Policy

Last updated: November 11, 2026

This page explains what information the SimplySMP store collects when you buy something, and how it's used.

What we collect

• Your Minecraft username, so we can deliver your purchase.
• Your email address, for your receipt and support.
• Purchase details: what you bought, when, and the price.
• Your Discord ID, only if you log in with Discord at checkout to get a Discord role.
• Basic technical data like your IP address, used by our store provider to prevent fraud.

We never see or store your card or bank details. Payments are handled entirely by PayPal.

How we use it

• To deliver your purchase in game and in Discord.
• To answer support tickets and handle refunds.
• To prevent fraud and handle chargebacks.

We don't sell your information, and we don't use it for advertising.

Who else sees it

• CraftingStore, which runs this store.
• PayPal, which processes your payment under its own privacy policy.
• Discord, only if you log in with Discord.

Cookies

The store uses cookies to keep your basket and checkout working. We don't use advertising or tracking cookies.

How long we keep it

Purchase records are kept as long as needed for support, refunds, chargebacks and tax records.

Children

Players under 18 need a parent or guardian's permission to buy. We don't knowingly collect information from children under 13. If you believe a child under 13 has bought something, contact us and we'll remove their information.

Your choices

You can ask to see, correct or delete your information by opening a ticket in our Discord: https://discord.gg/HEVZFJ2D5T. We may need to keep some records where the law requires it.

Changes

We may update this policy. The date at the top shows when it last changed.